Corporate giants like Amazon are highly innovative in terms of both technology and customer service and are constantly setting new standards for the retail industry. Here are some of the essential things you should do to keep your customers coming back.

Perhaps one of the most valuable things you can learn as a PA is whether you actually have the right temperament to be an entrepreneur. If you don’t have the stamina to be a PA, you almost certainly don’t have the stamina to run your own startup.

By the time I was 17, when I started my first business, I had over a decade of experience in trying to convince strangers to listen to my ideas: the skills I learned preaching on doorsteps as a child are the exact same skills you need when pitching.

When you think about your online presence, you shouldn't divide it into your Web site and your app. They're all part of the same thing, both in the minds of your customers, and in the mind of Google.

Once you have an app, it's critical to get your existing Web and mobile Web users to start using it. But getting them to download your app isn't always simple.

Talking to our virtual assistants is almost like science fiction. We just love the idea of literally telling them what to do. We don't have to bother with a keyboard or a touch screen, we just get to order them around like our electronic servants.

Less than a month into his Presidency, Donald Trump has made it abundantly clear that he was deadly serious about his plan to boost American jobs and American businesses by initiating a global trade war.

There’s no easy path for rural businesses. They’ll need to adopt a completely new mindset, and they’ll need to do it fast. But it’s clear they need to adapt to survive, and they need to do it fast.

As mobile markets open up in the developing world, it presents a massive new opportunity for retailers to reach new customers. But this goes both ways: small and large retailers in these countries can easily reach out worldwide directly to customers.

It is a privilege to be on the home screen of your customers and even more on their good graces when they use that app regularly.

It’s that time of year again. Black Friday’s over, Christmas is coming, and Amazon makes an announcement designed to terrify retailers into believing that they might as well all give up and go home.

If you want your customers to download - and, more importantly, keep using your mobile retail app - it needs to be excellent. Adequate apps just don’t cut it.

Whether or not Amazon Go actually works isn’t really the point. What’s at stake here is bricks and mortar retail itself.

2016 has been an amazing year for mobile commerce, and 2017 promises to be even more exciting. Here are my five top predictions for the coming year.

This Black Friday, mobile sales surpassed $1billion in a single day for the first time. According to a recent Adobe report, “retailers stand to lose billions of dollars in sales if they don't get their act together.”

Getting the revamped [Shareville](http://www.shareville.se) up and running was the first major project we worked on after starting working with Nordnet Bank in August 2013.

Apple Pay has got a lot of people excited about the possibilities of mobile payments. It’s the first truly streamlined, easy to use mobile payments solution in the US.