Why standard touch-screen keyboard components are not always ideal for shared in-store kiosks and could be a security risk.
A platform creates a system that’s easy to use, efficient, and less prone to errors. Staff do their jobs faster, more effectively, and with less stress.
One of the biggest challenges with adding digital experiences to physical spaces is that many customers just walk right by and don’t engage with it.
The Grid Task App increases staff productivity and allows them to deliver better customer service, faster, with less stress and fewer errors.
Making customers happy is the prime objective of every business. Our versatile suite of apps can be used to increase customer satisfaction in many ways.
Less waiting means a better customer experience. Increased customer satisfaction results in increased customer loyalty and increased sales for retailers.
Our digital signage solutions give you maximum flexibility when it comes to giving customers or visitors the information they need
Smart in-store digital signage is one of the easiest and most cost-effective way to deliver a unified experience combining both physical and digital.
Changing the idle screens results in a significant uplift in engagement - in some cases, almost doubling.
Context and location has a huge effect on whether users engage with in-store tech. Every store is unique. What works in one location may not work elsewhere
Voice is rapidly becoming a natural and instinctive UI: we’re getting closer to a world where the main way we interface with machines is speaking to them.
The new generation of retail sales technology needs “stopping power” - the ability to make a potential customer stop, look, and ultimately purchase.
So often, when doing UX and UI work, it’s the tiny details that make all the difference. Here’s a classic example.
Three UI aspects drive the H&M smart mirror: it grabs the customer’s attention, delivers a simple value proposition, and makes it easy for them to respond
We wanted to get away from touch as an interface and create something more innovative that encourages shoppers to interact in a new and exciting way.
A behind the scenes look at how we built the 'Magic Mirror' - a voice-activated installation for H&M in New York's Times Square.
We recently created an in-store touch-screen endless aisle installation for Swedish fashion house Whyred
If you want your customers to download - and, more importantly, keep using your mobile retail app - it needs to be excellent
Talking to our virtual assistants is almost like science fiction. We just love the idea of literally telling them what to do.
What do today's customers expect from a mobile shopping experience? And what do retailers need to do to satisfy mobile customers and retain their loyalty?
It is a privilege to be on the home screen of your customers: you need to treat your mobile app customers with maximum respect.
Whether or not Amazon Go actually works isn’t really the point. What’s at stake here is bricks and mortar retail itself.
Don't think of your Web site and your app as separate things. They're interlinked, both in the minds of your customers, and in the mind of Google.
