General Retail

The future of shopping

Retail is changing. Retailers in all sectors, of all sizes, need to adapt in order to survive and thrive. That means finding new ways to do business, new ways to engage and retain customers, and developing new, exciting customer experiences that differentiate you from your competitors.

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Manage customer flow

Streamline customer journeys and make shopping faster and easier

  • Interactive digital signage provides detailed information at the right time. Screens can be multi-lingual, and controlled by voice, touch or mobile phone.
  • Voice-enabled wayfinders help customers find their way around the store.
  • Queue management and appointment booking create virtual queues so that shoppers don’t have to wait in line for service.
  • Occupancy control, and people counters allow you to manage the number of people in the store to ensure a safe, welcoming environment.
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Lean into omnichannel

Provide alternative shopping mechanisms. Customers expect the flexibility to make purchases however it’s most convenient for them. They’re used to online ordering, BOPIS, curbside collection and self checkout — and they like it.

  • Order pickup and omni visit integrate online and physical transactions.
  • Web kiosk, endless aisle and customer remotes allow you to showcase your entire product range.
  • Self checkout makes it easy to pay without waiting.
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Make shopping more fun

Surprise and delight your customers with in-store installations that add a moment of joy

  • Guided selling helps customers find products based on their personal preferences.
  • Product designer allows customers to create personalized items and see models and options that aren’t available in-store.
  • The selfie mirror enables shoppers to take branded photographs and share them with friends.
  • Window shopping becomes a reality with interactive screens that can be controlled from outside the store. Shoppers can even make purchases while standing in the street.
  • Smart recycling bins reward shoppers for contributing to your sustainability goals.
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Benefits

Ombori Grid can transform any kind of shopping experience, from convenience stores to department stores and malls.

  • Improve customer experience and loyalty: reduce waiting, abandonment and frustration, entertain your customers, and make their visits smoother and more enjoyable.
  • Increase revenues: making purchasing easier, combined with guided selling and a smooth omnichannel process, results in more sales.
  • Reduce costs: optimize staff usage, reduce energy costs, and make more efficient use of space
  • Automate routine tasks: make better use of staff time: let technology handle simple jobs and free your staff to do other tasks.
  • Empower staff: give staff access to up to date information at all times, and alert them so that they can deal with problems before they become serious.
  • Compliance, health & safety: ensure that your stores comply with occupancy regulations and offer a safe environment for staff and shoppers.
  • Collect actionable data: detailed real-time and historical data on everything from waiting times to people flow allows you to make informed decisions on staff allocation, building layouts, or promotional strategies.
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Recommended Apps

Ombori Grid includes a suite of mix and match apps. Every app shares data via the Grid, and can be rapidly customized to your branding and your specific needs.

Want to know more about what Ombori can do for you?

Set up a demo or chat with our sales team.