Information Age: 2018 is when m-commerce changes retail forever
By the end of 2018, it will be normal for shoppers to do business without going near a computer, using a credit card, or checking their email.
2018 is going to be a year of major changes for the retail business, driven mainly by the amazing growth in mobile commerce. The data shows that the continued rise of m-commerce is inevitable and unstoppable, but it’s essential to look behind the numbers. More important than predictions of percentages and how many billions of dollars will be spent, what’s at stake is the way we interact with customers.